Lack of agency commitment

Peer work requires a special attitude from supportive agencies.  Agencies have to give up the concept of the traditional helper-client model as the only way to operate and need to open up to alternative approaches and agencies. Services need to be seriously committed to support peers in their work and other workers as well.

Agencies need to provide continued investment in the recruitment, training and supervision of peer workers. Other colleagues may have difficulties in working with a new approach and new colleagues who have a different expertise.  Involving new types of colleagues and different types of collaborations may be new and counter-intuitive to some organisational cultures. 

The section on implementation gives many examples of how agencies can support peer work in daily practice.